Experience in the Workplace :: Language Communication Essays

Experience in the Workplace During the many years of working in the IT (Information Technologies) field, I have dealt with hundreds of people from all over the world, from as far as Asia, to as close as Detroit, and although all the people I have dealt with can speak English to a certain degree, most have what Amy Tan, writer of â€Å"Mother Tongue† would call â€Å"Broken English†. By this meaning, the words they use are the primary words of a sentence that just barely make the sentence itself understandable. To make matters worse, most of those people I deal with are overseas, so the only way of voice communication is the telephone. Even when speaking with friends just across town that have been brought up the same as I, and speak the same â€Å"tongue† as I, there is problems understanding one another because of the phone devices themselves – sometimes having static in the line, the call just breaking up, and even sometimes calls being dropped in the middle of a thought. Now, you put into account all of these factors, then make a business call to someone overseas who speaks with â€Å"Broken English†, and there is defiantly going to be a bit of frustration, trying to understand one another†¦ This applies to people on both ends of the call! Now, when it comes to matters like this and dealing with business, I must agree with Thomas Bray, writer of â€Å"Memorial Day and Multiculturalism†, when he states â€Å"Bilingual education is a bad idea.† I refer to this meaning, if everyone was taught and brought up speaking one language, then doing business matters overseas over the phone would be much easier, because it would be easier to understand one another, in my opinion. There have even been some instances where after dealing with someone on the phone overseas for quite awhile and not being able to get much accomplished, I’ll ask if there is any chance that I can to speak to someone with better English, kind of like the instance where Amani Ammari, a classmate of mine, had to speak for her mother because her mother only had â€Å"Limited English† as Amani stated in one of our discussions online. To now turn this into a complete opposite direction, I agree with Maxine Hairston, writer of "Diversity, Ideology, and Teaching Writing" and all of her ideas on have classrooms being multicultural.